Careers

Are you passionate about Bluetooth technology? Do you want to work with a top-notch team of Bluetooth technology professionals to help improve the Bluetooth technology experience for all users a​cross the world?

A unique opportunity

As a Bluetooth SIG employee, you'll get the opportunity to work with the fastest growing wireless technology in the industry. You'll be exposed to companies ranging from top Fortune 500 technology corporations to startups, all working on the "next big thing" in wireless technology. You'll be positioned at the leading edge of the newest wireless technology initiatives. Everything is unthinkably connected with Bluetooth®

The Bluetooth SIG offers an excellent benefits package including health, prescription drug, short-term and long-term disability, vision and dental coverage, life insurance, and 401(k).

Please send all resumes to sigresume@bluetooth.com.

The following job opening(s) are available:

Instructional Designer

Status: FTE
Relevant Work Experience: 3-5 years’ experience
Career Level: Experienced
Education: Bachelor's Degree or equivalent work experience
Industry: Telecommunications/Wireless
Location: Kirkland, WA
Start Date: January, 2017

Bluetooth SIG is seeking a fulltime Instructional Designer with Captivate and Camtasia experience. Use your instructional design skills and demonstrated best practices in adult learning to become an integral part of exciting training initiatives for a multi-national, multi-cultural audience.

Roles and Responsibilities

  • Collaborates with Senior Training Manager on an overall program for training within the Bluetooth SIG
  • Consults and collaborates with various teams to develop training module goals and objectives
  • Applies knowledge of instructional design theory to design course content, working with subject matter experts as an eLearning specialist
  • Applies knowledge of instructional design theory and adult learning principles to develop storyboards, training courses, job aids, scripts, videos, and other instructional materials that achieve business and performance goals
  • Modifies existing training curriculum, content, materials, job aids, etc. to meet learning needs by reviewing program evaluations, test results, and participant and manager feedback on training effectiveness
  • Organizes projects appropriately to accomplish deliverables while adhering to scope and timeline
  • Designs evaluation strategies and tools to determine whether desired learning and performance outcomes are achieved

Skills and Requirements

  • Experience working with complex content and designing training for multiple delivery
  • modalities (traditional classroom, online classroom, and self-paced e-Learning modules) for a global audience
  • Demonstrates excellent written and verbal communication skills
  • Demonstrates strong project management skills
  • Knowledge of instructional technologies and is demonstrably proficient in the use of eLearning tools such as video editing software, Captivate 9 and Camtasia
  • Demonstrated proficiency of instructional systems design and adult learning principals
  • Experience with implementation and testing of adult learning principals
  • Self-motivated, organized and details oriented
  • Accountable team player
  • Familiar with agile development methodology

Preferred Skills and Requirements

  • Experience developing training in the technology industry or persons with a technical background
  • Instructional designers with experience publishing to a HTML5 output, using JavaScript in design and/or xAPI in tracking

Program Coordinator-Test Specification

Status: Full Time, Employee
Career Level: Entry Level
Education: Bachelor’s degree in Technical Communication, Computer Science, Engineering, or related subject matter
Travel: 10% Travel (Domestic and international)
Industry: Telecommunications/Wireless
Location: Kirkland, WA

As a Program Coordinator, you will be a vital contributor to the Bluetooth SIG’s efforts to develop comprehensive test documentation for the Bluetooth wireless technology standard. As a conscientious, detail-oriented individual, your passion for quality will be reflected in your contributions to the development and management of test specifications. Organized as a not-for-profit, the Bluetooth SIG exists to serve its industry membership. Therefore, the successful candidate will approach the role as a communicator and facilitator.

Roles and Responsibilities

  • Support Test Specification Management strategies aligned to Bluetooth SIG goals of decreasing members’ product development timelines, increasing member participation in working groups, and improving interoperability.
  • Work with Program Managers to coordinate test specification development for more than 50 active specification development projects, with participation from hundreds of individuals representing dozens of member organizations.
  • Develop subject matter expertise on the test specification development process and related tools through work with members and internal stakeholders in Specification and Product Management, Engineering, and Marketing.

Skills and Requirements

  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Accountable team player
  • Exhibits a professional, confident and outgoing demeanor
  • Manages time efficiently
  • Proficient in MS Office applications
  • Passion for technology
  • Familiar with Agile/Scrum

Product Manager

Status: Full Time, Employee
Job Category: Product Management, Product Planning, Marketing
Relevant Work Experience: 3+ years
Career Level: Experienced
Education: 4 year degree required (BS in related technical field and/or MBA a plus)
Travel: up to 10%; some international
Location: Kirkland

Do you have the passion to take on new challenges and launch entirely new products to the market? We are seeking a Product Manager with a technical background, looking to flex business and market acumen into a sustained product vision and roadmap.

You’ll work on a wide range of products from enterprise-wide projects to critical member support tools. Your product launches will enable success for some of the most innovative companies in the world – including world-class chip manufacturers, leading mobile OS platforms and innovative hardware and software developers. You will be instrumental in supporting the development of the next-big-thing.

You will combine both your technical background and business knowledge to define the product vision, roadmap and KPIs for new products.

You will work closely with both internal and external customers to gather, prioritize and document product requirements to ensure SIG products meet the needs of the intended audience and provide the quality experience members have come to expect from the SIG.

You are responsible for guiding the product throughout the product development cycle, focusing specifically on defining, positioning, analyzing and tailoring our solutions for the market.

The Responsibilities

  • Ability to bridge the gap - translating business requirements to functional and technical specifications or user stories
  • Act as product owner to work closely with both internal and external engineering teams to drive products from inception to launch
  • Act as product owner to engage directly with the growing Bluetooth membership and internal stakeholders to identify pain points, determine what we need to do, how to get there and the potential barriers to our success
  • Ability to review technical solutions to ensure the business requirements and long term product goals are being met
  • Ability to develop the frameworks for competitive analysis, use case identification, requirements definition, and associated features for the next generation of tools
  • Contribute in shaping the vision, roadmap and KPI’s for the product(s) provided by the SIG
  • Assess budget requirements for products identified on the roadmap
  • Support the internal and external evangelism of Bluetooth technology and product roadmap
  • Work directly with the Marketing team to develop and refine value propositions, positioning and messaging to shape the global release and sustained marketing of products for the Bluetooth ecosystem

Requirements

  • Technical and product management skills to drive new products from ideation to launch
  • Business and partner engagement experience in the technology domain (working with chip manufacturers, OS providers, software and/or hardware developers a plus)
  • Ability to manage cross-functional teams to deliver on the needs of the business and product development schedule
  • Ability to merge business and technical concepts and terminology (Previous experience working with Functional and Technical specifications, as plus.)
  • Good verbal and written communications skills
  • Comfortable presenting to global technical and business-focused audiences
  • Good project and time management skills with the ability to multitask in a deadline-oriented environment
  • Personally motivated, creative thinker, and accountable team player
  • Love of technology and the wireless world

Senior Technical Writer

Status: Full Time, Employee
Job Category: Technical Writing
Relevant Work Experience: 5-7 years
Career Level: Senior
Education: Bachelor's or Master’s degree in Technical Communication, Journalism, English or equivalent technical experience
Travel: 10-15% travel (including international travel)
Location: Kirkland, WA

As a Technical Writer on the Specification Management team, you will collaborate closely with representatives from member organizations across the global technology industry to write, edit, and release the specifications and other content deliverables that define the next generation of Bluetooth wireless technology. With an emphasis on upstream engagement in the technology development process, you will apply technical communication best practices to delivery of Bluetooth specs. Your role will include direct engagement with subject matter experts to define the ideal content strategy and information architecture for a given Bluetooth feature area, including writing informative or conceptual content that developers will use to create their Bluetooth-enabled products.

Responsibilities

  • Plan, write, and release content in support of new Bluetooth wireless technology features.
  • Edit and standardize content drafted by both fellow technical writers and SME contributors.
  • Create technical diagrams, message sequence charts, process flowcharts, and other illustrations to support the content you produce.
  • Collaborate with Bluetooth SIG Product Management, UX, and Engineering teams to produce user assistance for software tools and systems that support the specification development process.
  • Define and apply content strategy and information architecture best practices to the planning, design, and delivery of Bluetooth content deliverables.
  • Lead the standardization of Bluetooth specifications and other Bluetooth SIG content via the
  • Technical Publications Style Guide.
  • Contribute to improvements in Bluetooth SIG processes for specification development.

Skills & Experience

  • 5-7 years’ experience producing technical content for a technical audience
  • 3-5 years’ experience working in a structured and/or component content management environment such as DITA XML, Vasont, SDL Knowledge Center, Author-it, or similar systems and technology
  • 2-3 years’ experience working in a globally distributed organization
  • 2-3 years’ experience collaborating with Product/Engineering organizations in an Agile/Scrum environment
  • Stellar writing and editing skills with a focus on quality and attention to detail
  • Strong interpersonal skills, with the ability to negotiate with senior leaders and subject matter experts
  • Accountable team player

User Experience Designer

Status: Full Time, Employee
Relevant Work Experience: Minimum of 2 years of experience
Career Level: Experienced
Education: BA in User Centered Design or similar degree
Travel: Some travel is required

Is This You?

You possess a natural curiosity and passion for design and user experience. You are a great communicator, well organized, and constantly setting and managing expectations. You are hands on, proactive, lead by example, and show an exceptional eye for detail and knowledge of craft. You have the innate ability to understand problems at a deep level, and are driven to understand before leaping to conclusions. 
You have the courage and conviction to champion unconventional approaches and creative solutions to problems.
 And you are professional, honest, and uphold the highest standards of personal integrity. If this is you, we would like to meet with you.

This position reports to the Manager of UX and is part of the UX team.

UX Designer Qualifications

  • Ability to manage design schedules and communicate status of projects
  • Ability to present, explain, and defend ideas, design direction and priorities
  • Ability to work individually, as part of a team, and partner with other disciplines
  • Ability to communicate design specifications to developers
  • Flexibility with approaches and ideas; always willing to try something different and new
  • Ability to focus on both the big picture and the details
  • Ability to work at a conceptual level and on final designs

Candidates should have a portfolio that demonstrates:

  • Proficiency with UX processes, methods, and techniques
  • Proficiency with relevant design tools and applications such as (but not limited to): Photoshop, Illustrator, Dreamweaver and Sketch
  • Proficiency with prototyping tools, such as Axure and Balsamiq
  • Experience developing and executing user research plans
  • Experience conducting usability testing of low- and high-fidelity prototypes
  • Experience with Adaptive and Responsive design
  • Experience using UX style guides and pattern libraries
  • Experience with Agile software development methodologies
  • Experience with product life cycles and building real products and services
  • Experience communicating design specifications to development teams
  • Familiarity with HTML, CSS, JavaScript and Bootstrap

Qualification Program Manager

Status: Full Time, Employee
Job Category: Process Manager, Program Manager
Relevant Work Experience: 5+ years
Career Level: Experienced
Education: 4 year degree required (BS in related technical field and/or MBA a plus) or equivalent work experience
Travel: up to 20%; some international
Location: Kirkland, WA

The Bluetooth Qualification and Declaration Program is the backbone of Bluetooth Interoperability and Specifications Compliance. The Program ensures that all the Bluetooth products arriving on the market have received the right level of rigor in their testing through policies implemented in the Bluetooth SIG’s systems and puts the right level of responsibility on individual members while supporting them with appropriate testing resources.

As the Qualification Program Manager, you will have the exciting opportunity to own this core program and to drive impactful policy and process changes, and tools development that can directly improve the way the rapidly-growing SIG membership qualifies, tests, and declares their products.

The Responsibilities

  • Own and drive measurable impact to the Qualification Program
  • Collaborate with internal program development and operation support teams in defining and reporting KPIs and SLAs metrics to measure process efficiency
  • Expert understanding of Program policies and processes
  • Understanding of product testing methodologies and usage of test tools
  • Develop and drive framework for continuous improvement by assessing needs and driving insights back to relevant teams and committees to improve Program
  • Report insights and Program health to senior leadership and key stakeholders
  • Lead and manage direct report focusing on qualification program operations

Requirements

  • Solid track record and passion in finding opportunities to continuously improve policies and processes
  • Demonstrated experience in distilling data and insights to key stakeholders to drive impactful changes
  • Must be able to translate policy and process changes into business requirements
  • Proven critical thinker with excellent verbal and written communications
  • Excellent communications and interpersonal skills
  • High degree of professional maturity
  • Personally motivated, creative thinker and accountable team player
  • Highly organized and attention to detail
  • Loves technology and sharing knowledge
  • Experience working in a global environment
  • Team management experience
  • Experience with product testing methodologies preferred

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Compliance Program Manager

Status: Full Time, Employee
Job Category: Process Manager, Program Manager
Relevant Work Experience: 5+ years
Career Level: Experienced
Education: 4 year degree required (BS in related technical field and/or MBA a plus) or equivalent work experience
Travel: up to 20%; some international
Location: Kirkland, WA

The Compliance Program Manager will be responsible for managing key strategic and operational functions of the Bluetooth SIG Compliance Program including the Qualification and Declaration processes and the Bluetooth SIG’s Brand Enforcement Program. This will be a member facing leadership position that will work collaboratively with Bluetooth SIG Committees and organizational teams to drive continuous improvements to the programs’ process, policies and operations. The role requires continuous versatility to balance strategic thought leadership, expertise in process and technical improvements, risk management, with the ability to lead, influence, and drive positive change.

The Responsibilities

  • Own and drive measurable impact to the Compliance Program
  • Own and drive the online retailer brand enforcement program
  • Collaborate with internal member relations and marketing to develop compliance program training and messaging to improve member engagement and understanding
  • Collaborate with internal program development and operation support teams in defining and reporting KPIs and SLAs metrics to measure process efficiency
  • Ensure tracking and reporting of project-level success metrics, including issue(s) tracking and resolution on a regular basis or as needed
  • Consult with executive leadership on organizational strategy and initiatives to develop project deliverables
  • Consult with executive leadership to resolve issues related licensing agreement violations
  • Foster partnership and member collaboration to improve program process, policies and development of new Compliance Program initiatives
  • Lead and manage direct report focusing on program enforcement operations

Requirements

  • Solid track record and passion in finding opportunities to continuously improve policies and processes
  • Demonstrated experience in distilling data and insights to key stakeholders to drive impactful changes
  • Must be able to translate policy and process changes into business requirements
  • Proven critical thinker with excellent verbal and written communications
  • Excellent communications and interpersonal skills
  • High degree of professional maturity
  • Personally motivated, creative thinker and accountable team player
  • Highly organized and attention to detail
  • Demonstrated a positive attitude through actions that display courtesy, cooperation, sensitivity and professionalism at all times
  • Online retailer brand enforcement experience
  • Team management experience
  • Willing to learn and adapt to various cultural and business practices

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Junior Systems Administrator

Status: Full Time, Employee
Job Category: IT/Engineering
Relevant Work Experience: 2+ years
Career Level: Associate
Education: Bachelor's Degree in Science/Engineering, CS, IT, or equivalent work experience
Industry: Telecommunications/Wireless/Software
Location: Kirkland, WA

The Engineering team is responsible for all software applications, services and tools within the SIG. These include internal and external facing tools. The predominant focus is modern, service-based member facing tools. The Systems Engineer will drive adoption of newest technologies for delivery of these tools while also playing a critical role in planning and engineering the organization's systems infrastructure.

They will also work closely with the Engineering Development teams in support of their development operations (DevOps) as well as provide/oversee frontline support for productivity tools and services and infrastructure across the 80+ person organization.

Skills and Requirements

  • Familiar with Active Directory and Office 365
  • Knowledge of VMWare and Linux
  • Understanding of security concepts, principles and practices
  • Experience providing desk side or help desk support
  • Knowledge of Agile methodologies
  • Excellent communication skills
  • Attentive listener
  • Troubleshooting skills (hardware/network/software)
  • High attention to details
  • Good telephone skills
  • Knowledge of customer service principles, techniques, systems and standards
  • Accountable team player
  • Familiarity with WSUS and SCCM

Roles and Responsibilities

  • Provide direct day to day technical support for employees. Including PC support and other support management issues
  • Manages IT ticket queue
  • Documents all IT tickets accordingly
  • Escalates IT tickets to supervisor when necessary
  • Manages equipment inventory and equipment recycle
  • Administrate and support Active Directory
  • Document processes and procedures

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Software Development Engineer III, Database

Status: Full Time, Employee
Job Category: Software Engineering
Relevant Work Experience: 6+ years
Career Level: Experienced
Education: Bachelor’s Degree in CS, EE or equivalent work experience
Travel: Able to travel worldwide up to 10% of the time
Industry: Telecommunications/Wireless
Location: Kirkland, WA

The Bluetooth Engineering Tools Team is responsible for the delivery of software tools that enable Bluetooth members to develop, test, qualify and list their Bluetooth products, ensuring that compliant and interoperable products are available to their end users. Bluetooth SIG is looking to engage a highly self-motivated individual to join the Tools Team as a Software Development Engineer III, Database. As part of this team, the candidate will be expected to take an important role architecting, developing and implementing database driven web applications to empower our members to design, develop and innovate products that exceed user expectations using Bluetooth technology.

Roles and Responsibilities

  • Communicate highly technical concepts effectively to non-technical stakeholders
  • Provides leadership and the highest level of expertise with minimal supervision
  • Design and develop database and API tier in complex process oriented web application
  • Enable continuous learning and improvement in the design, development and maintenance of Bluetooth web based tools
  • Design, develop and test in a fast paced, agile work environment
  • Evaluate existing software development methods and work to enhance them to improve quality and performance
  • Advocate and practice software development best practices
  • Collaborate with internal and external teams/groups to drive clarity and deliver tools
  • Work with a range of platforms and technologies

Skills and Requirements

  • BS in Computer Science, Engineering, or related field
  • Technical expertise in these area:
    • Experience in Web application / API development using C#
    • Web application development experience with HTML, CSS, JavaScript, jQuery, AJAX
    • 3+ years of experience in a database development role in Microsoft SQL Server environment
    • Experience with Microsoft development tools
    • Experience with versioning tools (GIT, VSTS)
  • Solid understanding of principles of database design and modeling as well as data quality best practices with strong SQL programming skills
  • Ability to learn new tools, technologies, and processes quickly and independently
  • Demonstrated desire for continuous learning and improvement
  • Ability to support and enable Agile development
  • Ability to lead peer code reviews
  • Strong oral and written communication skills and ability to interact effectively in an international business environment
  • Accountable team player that collaborates effectively in a team environment
  • Applies fundamental Computer Science and engineering principles

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